State Farm® Insurance Agent Dianne Waller

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

simon rand

July 10, 2024

1 out of 5

"Do not get insurance here. I cancelled my policy with them and they continued to take money out of my account without my consent or knowledge. They wouldn't return my calls on the matter so I went to corporate. I was told only a portion might be refunded and that if I wanted the rest I would have to get it from my ex-wife. My response was I need every penny you took from me without my knowledge or consent and I have yet to hear from them."

Jeannie Ransone

May 22, 2024

5 out of 5

"Amanda was so nice and equally knowledgeable. It was a pleasure doing business with her. She was very informative and helped me select a policy that was right for me."

Elizabeth Freeman

May 21, 2024

5 out of 5

"Will gave us a great rate on our auto insurance. He was very professional and responsive. I highly recommend Dianne Waller's State Farm office and Will as an agent."

Tim Adour

May 21, 2024

5 out of 5

"Will was a great help. My insurance inquiry was complicated, but he figured it out. He was very kind and patient with me."

Salle Wilson

May 21, 2024

5 out of 5

"Will was very helpful and knowledgeable. Saved me some money."

Bill Flynn

December 21, 2023

1 out of 5

"I have had my homeowners insurance with the State Farm agency in South Hill for 20+ years. This year the premium went up 40% and i called the new owner, Ms. Waller, and left multiple messages to try to discuss the policy but was not worthy of a call back. On to Allstate I go......"

Ann Sands

October 28, 2023

1 out of 5

"No body knows anything"

Tina Pendleton

October 17, 2023

5 out of 5

"Best insurance agents I've ever had. I have moved since I first started using them and now am 2 hours away but still use them. Great, helpful and friendly group of people."

clarnetta tarpley

October 3, 2023

5 out of 5

"The staff is awesome!!!!"

Mike Glenn

July 12, 2023

5 out of 5

"Very nice well mannered young lady waited on me today was very helpful... keep up the good work 👍"

y7f yuh ux8zt8gz8Mary hOakley

April 5, 2023

5 out of 5

"Super friendly and helpful"

Tangela Brown

March 25, 2023

5 out of 5

"Great people"

Ron Sykes

March 4, 2023

4 out of 5

"Nice People"

jeffrey goodwin

November 7, 2022

5 out of 5

"Never been there, but she and her staff helped straighten out a very serious situation for my brother. Very quickly and efficiently."

Jennifer Smith

September 7, 2022

1 out of 5

"Awful agency"

Danny Haley

June 21, 2022

4 out of 5

"Good"

Sharon Ives

October 27, 2021

5 out of 5

"Great service and people."

alan hall

October 27, 2021

5 out of 5

"Great people to deal with will get you answers for ever questions you my have"

Carla Pannell

August 30, 2021

5 out of 5

"Good morning I just wanted to send this message to let you know Brittany help me today is she was excellent"

lyndsi owens

July 23, 2021

5 out of 5

"I came in and Makenzie was very nice and so helpful and Richard was super nice and helpful as well and he has been checking for months on me to help me get insured."

My Story of Survival

July 20, 2021

5 out of 5

"I love them"

Alice Spencer

June 6, 2021

5 out of 5

"Same coverage on auto, State Farm was $200 cheaper. Very nice people."

CHAUDHARI BHAVESHBHAI

August 11, 2020

5 out of 5

"Good job"

Carolyn Shelton

July 4, 2020

5 out of 5

"Great people to work with for your insurance needs"

stephen kinsley

March 6, 2020

4 out of 5

"Good people friendly service"

What our customers say about us...

simon rand

July 10, 2024

1 out of 5

"Do not get insurance here. I cancelled my policy with them and they continued to take money out of my account without my consent or knowledge. They wouldn't return my calls on the matter so I went to corporate. I was told only a portion might be refunded and that if I wanted the rest I would have to get it from my ex-wife. My response was I need every penny you took from me without my knowledge or consent and I have yet to hear from them."

Jeannie Ransone

May 22, 2024

5 out of 5

"Amanda was so nice and equally knowledgeable. It was a pleasure doing business with her. She was very informative and helped me select a policy that was right for me."

Elizabeth Freeman

May 21, 2024

5 out of 5

"Will gave us a great rate on our auto insurance. He was very professional and responsive. I highly recommend Dianne Waller's State Farm office and Will as an agent."

Tim Adour

May 21, 2024

5 out of 5

"Will was a great help. My insurance inquiry was complicated, but he figured it out. He was very kind and patient with me."

Salle Wilson

May 21, 2024

5 out of 5

"Will was very helpful and knowledgeable. Saved me some money."

Bill Flynn

December 21, 2023

1 out of 5

"I have had my homeowners insurance with the State Farm agency in South Hill for 20+ years. This year the premium went up 40% and i called the new owner, Ms. Waller, and left multiple messages to try to discuss the policy but was not worthy of a call back. On to Allstate I go......"

Ann Sands

October 28, 2023

1 out of 5

"No body knows anything"

Tina Pendleton

October 17, 2023

5 out of 5

"Best insurance agents I've ever had. I have moved since I first started using them and now am 2 hours away but still use them. Great, helpful and friendly group of people."

clarnetta tarpley

October 3, 2023

5 out of 5

"The staff is awesome!!!!"

Mike Glenn

July 12, 2023

5 out of 5

"Very nice well mannered young lady waited on me today was very helpful... keep up the good work 👍"

y7f yuh ux8zt8gz8Mary hOakley

April 5, 2023

5 out of 5

"Super friendly and helpful"

Tangela Brown

March 25, 2023

5 out of 5

"Great people"

Ron Sykes

March 4, 2023

4 out of 5

"Nice People"

jeffrey goodwin

November 7, 2022

5 out of 5

"Never been there, but she and her staff helped straighten out a very serious situation for my brother. Very quickly and efficiently."

Jennifer Smith

September 7, 2022

1 out of 5

"Awful agency"

Danny Haley

June 21, 2022

4 out of 5

"Good"

Sharon Ives

October 27, 2021

5 out of 5

"Great service and people."

alan hall

October 27, 2021

5 out of 5

"Great people to deal with will get you answers for ever questions you my have"

Carla Pannell

August 30, 2021

5 out of 5

"Good morning I just wanted to send this message to let you know Brittany help me today is she was excellent"

lyndsi owens

July 23, 2021

5 out of 5

"I came in and Makenzie was very nice and so helpful and Richard was super nice and helpful as well and he has been checking for months on me to help me get insured."

My Story of Survival

July 20, 2021

5 out of 5

"I love them"

Alice Spencer

June 6, 2021

5 out of 5

"Same coverage on auto, State Farm was $200 cheaper. Very nice people."

CHAUDHARI BHAVESHBHAI

August 11, 2020

5 out of 5

"Good job"

Carolyn Shelton

July 4, 2020

5 out of 5

"Great people to work with for your insurance needs"

stephen kinsley

March 6, 2020

4 out of 5

"Good people friendly service"